Privacy Policy

Last updated: October 2026

Brewkeeper Coffee Repair (“Brewkeeper,” “we,” “our”) operates the brewkeeper.com website and provides in-home espresso and coffee machine repair services across Greater Chicago. This page describes what information we collect, how we use it, and your choices regarding that information.

Information We Collect

When you contact us or request a repair, we may collect:

  • Your name and phone number
  • Your email address (if provided)
  • Your service address
  • Machine brand and model information
  • Description of the issue you are experiencing

When you visit our website, we may automatically collect standard analytics data including your IP address, browser type, pages visited, and referring URL. We use this data to improve our website and understand how visitors find us.

How We Use Your Information

We use the information we collect to:

  • Schedule and perform repair services you have requested
  • Communicate with you about your repair, including appointment confirmations and follow-ups
  • Improve our services and website
  • Respond to questions or feedback you send us

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to analyze traffic and improve user experience. You can control cookie preferences through your browser settings. Disabling cookies does not affect your ability to contact us or request a repair.

Third-Party Services

We may use third-party services for analytics (such as Google Analytics), form submissions, and communication. These services have their own privacy policies, and we encourage you to review them. We only share the minimum information necessary for these services to function.

Data Security

We take reasonable measures to protect the personal information you provide. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security of your data.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. To make such a request, contact us at (224) 619-9677 or email hello@brewkeeper.com. We will respond to your request within a reasonable timeframe.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

Contact

If you have questions about this privacy policy or how we handle your information, contact us at:

Brewkeeper Coffee Repair
Phone: (224) 619-9677
Email: hello@brewkeeper.com
Service Area: Greater Chicago, IL